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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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How do I give lives to other players?
How do I give lives to other players who need them?
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How do I adjust my payment methods
I can not for the life of me figure out how to add my new credit card to cAndy crush HHHEEELLLLPPPPPPPP PPPLLLLLEEEEAAASSSEEE!!¡
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Is there a last.chance to enter the tournament? If not.can we make it happen please.
I want to be I. The tournament
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Good bars missing
I had 15 good bars. Then won 25. Then won the race 40. But the total showing was only 55. Where are the 25 missing bars ??
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How do I synced my candycrush gahome I'm on level 8,567
How to I synced my game I am on level 8 567 was playing when internet went down messed up my game
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Reimbursement
I sent 25.00 by accident from my Google account it was meant for dice dream. I can I have the money reimbursed
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Can get into game but says I Need/No Internet Connection
can get into game but doesn’t let me use the extras like Booster Wheel, Daily Treat Machine, Weekly Contest, Cooldown Collection. Message comes up No Internet Connection. I’m have Internet connection but why does it say that. Also I had to change my password before I started my new game than it started acting like this.…
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Add is not coming
Ads is not coming
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Start of game & end of game boosters
Hi all, apologies if this has already been asked. I have an issue with Candy crush Saga, at the start of a level I no longer get the option to watch a video advertisement to gain a free booster or 3 extra moves. The same as when the level ends, I no longer get the option to watch 3 video advertisement for extra moves and a…
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15050 again 2 different starting screens
@bearwithme Again with the two screens. After I won the level after 4 oops finally figured out to move samatha up and won the level I went back and it did not give the me the second screen. Before I won the level and replayed it would give me the second screen (no boosters and does not affect win streak) I would hit play…
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Level 18821
How the heck arre you supposed even get to the 2nd move in this level if there is only 1 possible?
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Cambie de celular es un huawei y7p y no me abre la tienda para comprar ayudas etc. Alguien me puede
Cambie de celular es un huawei y7p y no me abre la tienda para comprar ayudas etc. Alguien me puede
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Any tips on how to pass level 620?
:)
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How does the lucky dip work?
I’ve had several of these but they go straight to my lollipop circle but then there’s nothing there!!
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How do I stop ads from freezing my game and making me loose games and power ups
The ads keep freezing my game and making me loose the games or power ups
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Fiz uma compra
Fiz uma compra e não está aparecendo a minha conta
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Level 6997 is super hard
I need help wit level 6997
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Extra bombs
I wish you can earn extra bombs by watching ads. It would help
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Level 257 is very difficult why
Why are the levels taking extra days to beat? They are getting harder and harder
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Why do I not have sweet success available on my game?
every one I know has the sweet success option on their game but I don’t I’ve never had it and I been playing for over a year! Please help it would be a very good option I need it.